名刺交換は仕事をしていれば何度となく名刺交換の機会があります。
本質的には挨拶をしてお互いにとってwin-winな商談ができるようにする事ができれば、ぶっちゃけどんな風にやってもOKです。
しかし、ビジネス上のコミュニケーションは何かとマナーや慣習があります。
慣例どおりに則ってやれば立ち振る舞いを考えなくて良くなるので肝心要の商談にリソースを割けます。
名刺交換の場面のマナーなどを覚えてしまいましょう。
でも、1から10まで覚えるのは大変なので、各フェーズでやっていないところがあったらまずいレベルの要点だけをpick upしました。
複雑怪奇なものは一切排除したのでサクサク読んでいってください。
名刺入れの用意、基礎と応用
名刺入れの選び方のおさらいです。
基礎篇
新入社員や若手の方々向けのとりあえず外さない無難な名刺入れの要素は
・ブラック、ネイビー、ブラウンといった暗めの色
・柄やデザインも極力シンプルに
・ブランドロゴが目立たないもの
・素材は革(プライベートな名刺交換なら金属もOK)
ダミエとモノグラム
ハイブランドの代名詞ともいえるルイヴィトン。
ルイヴィトンにはダミエやモノグラムといった象徴的なシリーズがあります。
ルイヴィトンが好きな人には悲しいお知らせですが名刺入れに関してだけは悪目立ちしやすいのでダミエとモノグラムはビジネスシーンでは避ける方が無難です。
男性ならタイガ、女性であればエピなどは多少上品な印象になっていいかもしれません。
応用篇
名刺入れを使うのは初対面の相手と挨拶するとき、選ぶ名刺入れによって相手に与える印象をある程度操作できます。
・色やデザインはセンスや個性を表現したい時に
・ブランド品はお金を持っている印象を与えたい時に
例えば、LOEWEの名刺入れなんかを持っていればオシャレで役職も高い(名刺入れにお金をかけるだけの役職)人という印象が期待されます。
事前準備
商談に向かう前の要チェック事項
枚数確認
自分の名刺入れがしっかり入っているかの確認です。
基本的には20~30枚は常時のストックが目安です。
あとは他人の名刺入れが混ざっていないかのチェックをしましょう。
交流会や展示会
交流会や展示会の時は30枚あっても足りない可能性があります。
いざというときのために50枚あれば安心です。
それと、貰う名刺も多くなるので貰った名刺を入れるようの名刺入れも持って行きましょう。
女性の注意点
レディースの名刺入れはポケットが少なかったりキャパシティが小さいデザインの物があります。
名刺を30枚入れてみてパツパツなら予備の名刺入れの携帯をおすすめします。
名刺交換
商談時の立ち振る舞いです。
交換の仕方
名刺を交換するときの要点は
1.まず社名と名前を名乗る
2.渡すときは胸の高さに名刺を持つ
3.相手が読める向きに持って指で文字を隠さない
4.名刺を受け取ったら名前を読み上げる
交換の順番(複数人の商談時)
基本的に役職の高い人に続きましょう。
一応正式には
訪問側の一番役職の高い人が訪問先の役職の高い人から順に渡していく。
訪問側企業の人が役職順に同様に続いて名刺を渡す。
やや複雑ですので「訪問したときには偉い人から順に交換する」と覚えておけばいいでしょう。
名刺の置き方
交換後に商談に入ったときの名刺の扱いです。
相手が一人であれば名刺入れの上に相手の名刺を乗せましょう。
複数人の時は基本的は自分からみた相手の席順に机に並べればOKです。
スペースが足りなければ、名刺入れの中にしまいましょう。
名刺入れのポケットの使い方
名刺入れにはいくつかのポケットがあります。
「あのポケットってどう使い分けたらいいの?」
と思っている人は意外と多いです。
結論から言えば好きなように使えばいいんですが、使いやすくするためのエッセンスみたいなものもあります。
自分の名刺と貰った名刺を分ける
自分の名刺と他人の名刺は別のポケットに分けて入れておくのが基本です。
後で何らかの手段で確実に保存するためです。
ここで混ぜてしまうと次に商談しに行ったときに自分の名刺を出すのに手間取る場合があります。
大きな商談で緊張していたりすると間違えて他人の名刺を出してしまう人もいるらしいです。(冗談みたいですが本当にいるらしいです)
ポケットが少ないとか、貰った名刺と分けてしまいきれないときには、一番キャパシティの大きなポケット(以後メインポケットと呼びます)に両方入れて、混ざらないように自分で仕切りなどを入れておきます。
もちろんこれはあくまでも1例に過ぎません。
利用頻度や自分の使い勝手に合わせてオリジナルの使い方を編み出してもOKです。
商談終了時
商談も終わって名刺をしまって帰るときのことです。
名刺の仕舞い方
胸の高さで相手の名刺を持って、一礼して仕舞います。
商談後には絶対に貰った名刺を持ち帰りましょう。
貰った名刺を置いて帰る、忘れて帰るのはダメ、絶対。
名刺入れの仕舞い方
名刺入れを仕舞うときはジャケットの内ポケットやカッターシャツの胸ポケット、バッグの中などだいたいどこにしまっても大丈夫です。
ただし、ズボンのポケットはマナー的にダメなので気をつけましょう。
帰社後
貰った名刺を出して保管します。
1.名刺保管用のケースなどに保存する
2.eightなど名刺保管サービスに登録する
が主な保管方法です。
電子化して保存するとき、名刺を捨てるならシュレッダーにかけるのを忘れないようにしましょう。
就活中の学生へ
大学生は自分の名刺を持っていないから名刺入れはいらないと思っていると思います。
就職活動時にはOB訪問をしたり企業によってはリクルーターがつく事があります。
OBやリクルーターは
「なにかあれば気軽に質問してください」
と名刺をくださることがほとんどだと思います。
財布やカードケースに入れて帰っても怒られたりしません。
ただ、名刺入れをもっておいて仕舞うといい意味で目を引きます。
少なからず自分の人生を左右する就職活動だからこそ、やれることはやっておきましょう。
整理しやすいという点からもおすすめです。
さいごに
「あれはダメ」とか「こうすべき」とかたくさんと書き並べました。
けれども、これが全部できてたら完璧という事ではありません。
相手と円滑な関係を築いて互いのビジネスを発展させることが本質です。
商談相手によっては
「堅苦しい所作はいから腹を割って話そう」
という人もいます。
相手に合わせて臨機応変に崩しても構いません。
でも、崩す前に一度「正しい」とされる所作をチェックしておきましょう。
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